Preventing fraud with bigcommerce/braintree? I average maybe 2 fraud chargebacks a year. However I have had 3 in the past 3 months. 2 in one week. orders were under $100. They passed avs/cvv checks. They all chose a different shipping address than the billing address. I’ve gone through all the braintree and bigcommerce settings and haven’t found anything that looks useful. Ideally I’d like…

Preventing Order Returns? Hi – I’m currently delving into strategies to prevent order returns. If you could predict which customers might return their orders before processing them, how would you handle it? Would you consider canceling the order outright, or verifying the order details with the customer through a follow-up email? Or would you instead offer an incentive…

Preventing Another Jan. 6 The American legal system has helped build a wall. It’s up to us to maintain it.