Josh Cowen’s Newsletter: Vouchers by Any Other Name Are Still Vouchers—And Let’s Talk About Fraud Josh Cowen’s Newsletter: Vouchers by Any Other Name Are Still Vouchers—And Let’s Talk About Fraud Hello and Happy New Year! By the time you’re reading this, most state legislatures will already be in session, a new Congress will be gaveling in, and the second Trump presidency is about to make landfall. I want to use this first news…

How much time does fraud take out of your working day? Is it something that makes you question being in ecom to begin with or more something that crops up every so often but not enough to be an obstacle? submitted by /u/wayanonforthis

Elizabeth Holmes sentenced to 11 years in prison for her Theranos fraud Elizabeth Holmes, the founder and CEO of disgraced blood-testing company Theranos, has been found guilty on three counts of wire fraud, as well as a count of conspiracy to commit fraud along with her co-founder Sunny Balwani. On November 18th, 2022, she was sentenced to 135 months, or about 11 and a half years, in

Shopify says risk of fraud, not Nazi swastika, was reason for Kanye West store takedown submitted by /u/YoureASkyscraper

Friendly Fraud chargeback insurance Howdy I’m looking for input on chargeback insurance for friendly fraud. I’m looking for protection from legitimate orders where the customer has buyer’s remorse and files an ‘Item not delivered’ or ‘Item not as described’ type of charge back. I’ve had many requests for accepting CC payments, but some of my products sell for $10,000-20,000 and lo…

Check Fraud at CitiBank I opened a checking account with citibank in December. In Jan, I saw two checks came out of my account (I don’t have any citi checks), with a faked signature made out to someone “Miller” that I never heard of. Both checks come out to about 4000 dollars. I called the Citibank and got the absolute run around. The CSRs were absolutely unintelligibl…

Prevent phishing and other fraud? Hey everyone, curious how you all handle phishing attempts and fraud prevention in your ecom stores. Lately, I’ve seen an uptick in sketchy emails posing as payment processors, plus a few chargeback scams that almost got through, and some stores copying us in an attempt to phish I’ve got basic protections in place—SSL, 2FA, and fraud detection t…

Fraud charges twice in 6 months.. should I be concerned? Hi everyone! So for context, my card information has been stolen twice now. Once in June, once yesterday. Here’s where it gets weird: June: BOA debit card. I didn’t think anything of it because I used that card EVERYWHERE. They bought like $1,000 worth of tickets on Ticketmaster. The investigation took longer than the standard 30-45 days which…

Fraud Accusation…From ME? Has anyone ever heard of this before? I recently went to pay at a restaurant using my Apple Pay and my Wells Fargo card was suddenly gone from my Apple Pay. I paid with cash, tried to add my card back onto my account and it said unavailable. I then called Wells Fargo, where they stated that I had called a few days ago, reported fraud on my accou…

Just a reminder that Trust Pilot is a fraud and not to be trusted I was a customer for the site LiveTraders.com with Jared Wesley, and had a terrible experience with overcharging, and getting my subscription cancelled. They have a history of doing such things which I didn’t find out about until after I signed up. I wrote a Trust Pilot review and included the contact person, Elora, with whom I had many emails. …

Is this a normal fraud pattern? Low volume card testing? I help run an e-commerce site for a small business that uses Braintree to process payments in the US (

How to prevent fraud from taking over 27F. My identity has been compromised twice in the past 6 months. The first time they tried to open a credit card. I caught it within a few hours and was able to dispute it and lock my credit with the three main bureaus. Now, my data has once again been leaked in a breach. Someone used a retail credit card to order clothing to their warehouse i…

Looking for fraud prevention tips Been running my electronics accessory store since 2021 ($800k/yr revenue). Recently seeing new fraud patterns I haven’t encountered before: Sophisticated buyers using legit-looking addresses, matching IPs to shipping location, even responding to verification calls. Still ending in chargebacks. Our current setup (Shopify Plus): Manual review ove…

Poker pro pleads guilty to bettor fraud scheme A professional poker player pleaded guilty to defrauding bettors by falsely claiming to have inside information on sporting events.

How People Are Earning Thousands Investigating Pandemic Fraud Some private citizens are hunting for potential cases of fraud tied to small-business loans. They have earned big payouts — in some cases, more than $1 million.

Viral Insurance Fraud Attempt Lands One Suspect In Police Custody The famously patient New York City public has been clamoring for an update on the brazen attempted insurance fraud that went viral in October. Now, the police have actually charged one of the participants, but the actual driver and two other suspects remain at large. Read more…

Guestreservations.com Scam and Fraud Just got scammed by Guestreservstions.com. Google top search and sponsored site. I booked a room I thought was directly with Talking Stick Resort in Scottsdale after being directed by Google to the reservation page. You are made to believe it’s the actual Hotel reservation page. You go through the different types of beds and you see Photos of th…

Shopify solution on fraud Hello! Need suggestion/help on how to catch and prevent fraud. We use Shopify and recently, our team has tracked potential fraud involving scammers based in Florida. They order fine jewelry using different cards, names, and emails. The same people are signing for deliveries but the real card holders initiate chargebacks atterward. We already ha…

Dad was victim of wire fraud. He took some steps. What should he do next? As the title states, my father was the victim of wire fraud. The fraudster took from their personal bank accounts (Citi bank). He reached out to Citi bank and they aren’t being so helpful. What are some next steps to getting his money back? He is still trying to work with the bank unsuccessfully but needs some advice / guidance. Thanks in advanc…

Preventing fraud with bigcommerce/braintree? I average maybe 2 fraud chargebacks a year. However I have had 3 in the past 3 months. 2 in one week. orders were under $100. They passed avs/cvv checks. They all chose a different shipping address than the billing address. I’ve gone through all the braintree and bigcommerce settings and haven’t found anything that looks useful. Ideally I’d like…