#customers

Converting email/sms subscribers to Shopify customers?

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Converting email/sms subscribers to Shopify customers? My store is semi-new, but has been making revenue via paid ads. I’ve mainly been focusing on getting repeat purchases, but I would love the community’s advice on how to get people who entered their email/sms on my Shopify store into paying customers. My shopify store is in the exotic food/consumeable space. ​ Also if you have advice how to incre…

Reddit ecommerce 235 2023-08-01

Verizon and AT&T are charging a new fee to customers on older unlimited plans

( www.theverge.com )

Verizon and AT&T are charging a new fee to customers on older unlimited plans Verizon would very much like you to switch to its new Unlimited Welcome plan. | Illustration by Alex Castro / The VergeThe carriers are at it again: Verizon and AT&T are both notifying customers on older unlimited plans to expect a new fee on their bill soon. Customers on Verizon’s 5G Start and AT&T’s Unlimited Elite plans are affected, and the …

The Verge 159 2023-07-28

NFL Sunday Ticket now free for some Verizon customers — beware the fine print

( www.theverge.com )

NFL Sunday Ticket now free for some Verizon customers — beware the fine print New and upgraded customer deals start from tomorrow, with discounts for existing Verizon Mobile customers available from August 11th. | Photo by Jeff Speer/Icon Sportswire via Getty ImagesAttention football fans — Verizon is running a limited-time promotion that’ll hand out free (or discounted) NFL Sunday Ticket subscriptions to new mobile and h…

The Verge 247 2023-07-26

Apple Retail Stores to Offer Customers Home Delivery Option

( www.macrumors.com )

Apple Retail Stores to Offer Customers Home Delivery Option Apple retail store staff will soon be able to offer customers home delivery during the ordering process, rather than having to carry purchased products home themselves. Writing in his latest Power On newsletter, Bloomberg’s Mark Gurman reports that the EasyPay machines Apple salespeople use when processing in-store product purchases are set to …

Mac Rumors 152 2023-07-24

Is there any way of calculating LTV if I don’t have data about how many customers I have?

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Is there any way of calculating LTV if I don’t have data about how many customers I have? Basically, I have a dataset which is aggregated at a cohort level (monthly cohorts). I have the total revenue for each cohort for about 20 months. I also have the CAC (which is a single data point for each cohort) Any way to calculate LTV? I’m trying to plot a gross LTV growth curve. submitted by /u/johnnypanics

Reddit ecommerce 205 2023-07-23

Automakers Don’t Seem To Know What Customers Want

( jalopnik.com )

Automakers Don’t Seem To Know What Customers Want A new study shows owners’ satisfaction with their new vehicle’s design and performance has declined for the second consecutive year. According to Automotive News, that is the first time in the 28-year history of J.D. Power’s U.S. Automotive Performance, Execution and Layout (APEAL) study. Overall satisfaction is now… Read more…

Jalopnik 241 2023-07-22

Created SAAS Shopify App, unsure how to get customers

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Created SAAS Shopify App, unsure how to get customers Hi guys, I’ve spent the last couple of months developing an app that was validated by lots of people as being helpful and neccessary, but I’m unsure how to further market the Shopify app (or any Saas product). The app itself is in a fairly niche market and priced reasonably at $30 a month. I’ve posted to several FB groups and always get 50+ like…

Reddit ecommerce 200 2023-07-21

Are these scam customers? (Invalid addresses)

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Are these scam customers? (Invalid addresses) A few months ago I recieved an international order. The address was in Japanese Kanji and the US Postal Service requires the address to be in Roman letters, even for international orders. I reached out multiple times to the email address associated with the order to correct the address and never heard a response. Eventually, I refunded the order…

Reddit ecommerce 232 2023-07-19

Apple and Goldman Sachs Crediting Some Customers Who Had Long Waits for Savings Withdrawal Requests

( www.macrumors.com )

Apple and Goldman Sachs Crediting Some Customers Who Had Long Waits for Savings Withdrawal Requests Some customers who had a poor experience with their Apple Savings accounts handled by Goldman Sachs are receiving one-time credits, according to an email received from MacRumors reader Michael, who made a withdrawal in May. “The experience we provided for a withdrawal request you made for your Savings account in May did not meet our standards,”…

Mac Rumors 224 2023-07-18

How do customers in EU pay for the VAT?

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How do customers in EU pay for the VAT? I run a small e-commerce store and we have recently started selling to customers in the EU. However, we are not yet registered with the IOSS. So far, I haven’t received any complaints from EU customers and the orders seem to be getting delivered without any issues. But I had one customer refused the delivery, which made me think it might be due …

Reddit ecommerce 173 2023-07-11