#customers

Online website selling to international customers – VAT/tax issues

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Online website selling to international customers – VAT/tax issues Right now I believe my EU customers have to pay taxes upon receipt of my goods. My items are handmade/costume jewelry and usually cost less than 20Euro. Only a handful of my customers are from EU and I’m wondering if the additional payment of VAT is the issue here. Also wanted to know if there is a way for online sellers (like me) to charge VAT …

Reddit ecommerce 774 2023-12-23

T-Mobile is pushing some unlimited customers onto pricier plans

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T-Mobile is pushing some unlimited customers onto pricier plans Photo by Anna Moneymaker / Getty ImagesStarting next week, T-Mobile will move subscribers of some of its older unlimited plans to new (and, in some cases, more expensive) options, the carrier has confirmed to CNET. The plan will apply to users on the One, Simple Choice, Magenta, and Magenta 55 Plus plans, according to documentation posted on Re…

The Verge 740 2023-12-13

Any tips please? Making PDF sales (aka digital products) less risky + more positive for my customers and business.

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Any tips please? Making PDF sales (aka digital products) less risky + more positive for my customers and business. Hi all, excited that I will be selling my PDF documents online soon, through either a Squarespace or Wix website. I want to make this a positive experience for my customers and business, so I am trying to identify risks and mitigation strategies upfront. Would appreciate any tips you have: 1. Key risks I need to consider? ie. PDF links being …

Reddit ecommerce 1.0k 2023-11-27

Following up with customers?

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Following up with customers? Hi everyone! I have a site where potential customers have to request a shipping quote for some items and I’m wondering if it’s appropriate to follow up with potential customers who reached out about a shipping quote but never got back. To clarify, the shipping quote is pretty reasonable and not high at all so I don’t think that’s necessarily th…

Reddit ecommerce 732 2023-11-27

HMD is building Nokia phones in Europe as customers demand more security

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HMD is building Nokia phones in Europe as customers demand more security HMD’s limited-edition Nokia XR21 in “frosted platinum” to celebrate the European-made model. | Image: HMDFinnish firm HMD Global, which makes Nokia-branded smartphones, will start building 5G models in Europe. To start, the company is announcing production of the rugged dust and water-resistant Nokia XR21 within the continent, which Enterprise c…

The Verge 541 2023-11-21

LPT: Almost every auto-renew service you have penalizes loyalty and rewards new customers

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LPT: Almost every auto-renew service you have penalizes loyalty and rewards new customers As a couple or household, you should dedicate one day a year to cancelling every auto renew subscription service you have; phone, internet, insurance, newspaper subscriptions, streaming, rewards credit cards, satellite radio, everything. Then, sign up again for all the same things under your spouse/roommate’s name to get new customer introductor…

Life Pro Tips 717 2023-11-20

FTX Customers, Investors Will Testify Against Sam Bankman-Fried, DOJ Says

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FTX Customers, Investors Will Testify Against Sam Bankman-Fried, DOJ Says The U.S. Department of Justice said it intends to call FTX customers, investors and cooperating witnesses to testify against Sam Bankman-Fried at trial next week, including a Ukrainian local who would have difficulty getting to the courthouse in-person.

Coindesk 1.0k 2023-11-15

How do you deal with customers who refuse to pay duty fees.

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How do you deal with customers who refuse to pay duty fees. Hi all, a buyer from the UK purchased an item on my website and insists on not paying custom duties and is requesting a refund. The item is currently stuck in UK customs and I may not get it back. Most of our buyers are from Europe, and I’ve never encountered a buyer who didn’t know that custom duties are to be paid. Any advice on how to go abo…

Reddit ecommerce 870 2023-11-09

How to get customers to leave reviews!!

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How to get customers to leave reviews!! My shop is doing amazing, but no one is leaving reviews for the shop or our products. I do have an automated email for customers who bought to write a review, I also have my box stickers to write a review, and also in a thank you email (that gets sent to them straight after they purchase) but I’ve have 3 or 4 so far. I was told that EGC creators…

Reddit ecommerce 142 2023-10-05