#customers

Profit Margins vs Customers

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Profit Margins vs Customers Hi All, I started an e-commerce site doing niche one time and recurring packages for a specific hobby. I saw a need for it in the hobby and the market has taken really well to it and I’m averaging 6-7 orders per day from IG (on target to hit 100+ in my first month). My question is should I increase the order price and profit margins now but then…

Reddit ecommerce 793 2024-06-20

Heads up: Issues with UPS international deliveries and customs not informing customers on held packages due to import duties.

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Heads up: Issues with UPS international deliveries and customs not informing customers on held packages due to import duties. I just had a box return to me that I sent to the Netherlands to one of my usual customers. We are both fully aware of the import duties that need to be paid upon its arrival, however it seems that UPS is not informing customers that their packages are held and awaiting payment. I almost had another package to Sweden get sent back for the same r…

Reddit ecommerce 1.3k 2024-06-18

Any way to update prices on Shopify when customers have a discount?

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Any way to update prices on Shopify when customers have a discount? I typically use a few different types of discounts in my store: first order code discounts, automatic discounts to liquidate my inventory, occasional holiday discount codes, etc. I’d like to show the discounted prices upstream of checkout when users either view an item with an automatic discount on it or apply a discount code. But it doesn’t see…

Reddit ecommerce 678 2024-06-17

HELP: My website is not loading at all for customers.

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HELP: My website is not loading at all for customers. Hi all. I am fairly new at selling online and recently bought a domain from namecheap instead of GoDaddy because i thought it would be cheaper (it wasn’t). I am using Microsoft Clarity to review the customer experience. All the sessions failed to load the pictures. I’ve not gotten a single purchase from the $ I spent on ads! Any ideas on what’s…

Reddit ecommerce 1.1k 2024-06-09

How do you get customers to place the second order?

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How do you get customers to place the second order? I have noticed that after orders 3-4, the likelihood of placing the next order increases significantly. Of course, the biggest drop I see is after the first order, when most people don’t actually place a second order. And that makes me think. What are some ideas to increase the chances of new customers placing a second order? We have the standar…

Reddit ecommerce 724 2024-06-09

How to get customers on twitter

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How to get customers on twitter I’m trying to get customers to visit my website and by my courses on twitter. Can I just reply to those who mention a specific hashtag and ask them to check out my website? Or is that too direct. submitted by /u/mentordial

Reddit Social Media 961 2024-06-09

Some AT&T, T-Mobile and Verizon Customers Report Issues With Calls

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Some AT&T, T-Mobile and Verizon Customers Report Issues With Calls There appears to be an outage with at least one U.S. cellular carrier, with customers unable to place or receive calls. AT&T, T-Mobile, and Verizon customers have been complaining about the issue on social networks, and there are also reports of outages on the Down Detector website. It is not clear which carrier is experiencing problems, as a d…

Mac Rumors 651 2024-06-05

Senator Elizabeth Warren claims TurboTax ‘relentlessly’ upsells customers in letter to FTC

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Senator Elizabeth Warren claims TurboTax ‘relentlessly’ upsells customers in letter to FTC Illustration by Hugo Herrera / The VergeSenator Elizabeth Warren (D-MA) has written a letter to the Federal Trade Commission, saying that TurboTax “continues to relentlessly upsell” customers while also directing them away from services that would otherwise be free. As noted in the letter, Warren’s staff analyzed TurboTax’s services using a samp…

The Verge 907 2024-05-03

Will customers pay €4 more for organic bag?

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Will customers pay €4 more for organic bag? I have a choice to sell organic fabric tote bags that cost me €2 more so €13 and I would double this for retail price so €26 organic (or €11 cost = €22 retail for non organic). If you had to choose one or the other which would you go for? I want to have a good number of designs so I don’t think practical to list both types separately and I can’…

Reddit ecommerce 1.3k 2024-04-13

Managing customers inquiries on IG?

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Managing customers inquiries on IG? I recently started an IG and TikTok shop. I get messages from interested buyers, which is awesome! However, responding to every message take a lot of my time. I am curious how the rest of folks here deal with prospective customers that have a lot of questions/DMs and need guidance on buying products on IG and TikTok. ​ Thanks a lot! submitt…

Reddit Social Media 1.3k 2024-04-03

How to deal with customers who try to scam you?

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How to deal with customers who try to scam you? What do you do with customers who try to scam your company by claiming they haven’t received products when they actually have? They obviously always pay with PayPal submitted by /u/Avigoliz_entj

Reddit ecommerce 887 2024-03-18