Lost a Chargback from AMEX – anything I can do? Hey so we had our first chargeback on shopify .. the item wasn’t flagged as fraud at all. Billing and shipping were exactly the same, when u look up customer name at the address you see they live there. It’s also a nice house, not some slum. Furthermore the customer got the item exactly how he ordered it, it was delivered on time etc. Also the c…