Wix store subscriptions: I want customer discounts to only apply to the first subscription billing cycle, not all of them Does anyone know how to make this work? I want to offer say a 10% discount coupon for all my products, but if someone purchases a subscription off my website, I don’t want them to get 10% off of each month going forward, just the first billing cycle submitted by /u/Educational_Horse828

Shipped to Billing Address by Mistake – What Now? I messed up and sent a $565 order to my customer’s billing address instead of her shipping address. It’s the one linked to her Mastercard/Apple Pay, so not a random wrong address, but now she says she can’t get it and wants a refund. UPS shows it was delivered. Can she even win a chargeback if it went to her billing address? Should I offer reshi…

Klaviyo billing update february 18th We are connected to Klaviyo through a WooCommerce integration. We currently have 206,00 active profiles and 92,000 suppressed profiles. We are currently subscribed to the “$1085/m Profiles + email” plan which gets us 75k profiles with a 750k email send limit. We only regularly send campaign emails to our 30-day engaged segment which has 37,830 p…

Buying off mpb – incorrect billing address ? Second time buying off mpb, first time I got a lens and there was no problem at all but this time, when I checkout my order goes through then after 2-3 days I get an email saying the billing address associated with my bank card does not match the information provided. I have triple checked the info, I did before I checked out too and on my invoi…

Billing for morning shoot and returning later at night? Hi there, I’m in a situation where I had a shoot that technically took an entire day of my time but my services weren’t actually being utilized the entire day. Specifically, I shot from 8-1pm, went home, and returned to the location to at 10pm to shoot 1 more hour. The location was a half hour drive from my home. I have no idea how to bill for t…

Hospital billing error sent to collections Hi, I had an MRI of the cervical and lumbar. I have deep brain stimulator hardware in my head. So the day of the MRI they said that even though the back MRIs are considered one procedue, that I would have to do one part (lumbar) that day and come back the next for the cervical. I paid the copay on the first day and wasn asked for any payment the…

Is there any truth to that whole “call the billing department and negotiate” thing, in regards to medical bills? Hey all. I make $80,000 a year, and was just charged about $2,400 USD after a procedure at a hospital. My insurance (Blue Cross Blue Shield PPO) covered most of it, and this $2,400 is what I’m left with. They’re offering a $70/month payment plan. At my income, is there any point in trying to call the billing department? What would I even say? Is…

Repeat credit card fraud, including the use of my email, phone, and billing address In the last three months, I’ve had three instances of credit card fraud on the same credit card account. The first looked like your normal credit card fraud of someone trying to use my credit card for a purchase. I flagged it with my credit card company and they refunded me and sent me a new card. But the last two have been concerning – in both …

LPT: When trying to get a hold of a real person on live chat support, lie and say you want help with billing. I was on Xbox Microsoft customer support today trying to get a hold of an agent in live chat because the Xbox controller I bought from Target had an expired warranty when I tried to register it, I was trying to contact support for hours but it wouldn’t give me the option to talk to a real person, everything was automated until I changed my issue…

Paddle Classic vs Paddle Billing vs FastSpring I’m thinking about switching our merchant of record (MoR) from Paddle to FastSpring. We’re currently using Paddle Classic and we’re planning to migrate to Paddle Billing. But, the experience recently with Paddle Classic has been horrible. As well as the “API” being awful, the Paddle Classic admin UI has been unreliable and janky, and support ha…

Surprise billing by dentist Hi team – I had a routine teeth cleaning in April in Boston MA. the clinic called me before the visit informing that the provider is out of network, and I said that I won’t be taking the service if so. she said she will double check and then she called me again saying everything is indeed in network and the expected cost is zero. so I went in to…

LPT Before paying off hospital bills, call billing to ask for a reduction in the amount. I had a baby recently and the cost from the hospital was pretty high, I was telling a friend about it and she told me that she always negotiates the price down by calling billing and asking for a cost reduction. I didn’t believe her until I called yesterday and asked if I could lower the cost. The woman on the phone didn’t hesitate, looked at e…

First CC billing dispute via Square We have our first dispute in which a customer denies having purchased an order of almost $400. The dispute is on CC processed via Square. I need to respond by May 31. Anything I should be aware of? Will I just lose those funds? 😩 I will say it was from a billing address in CA but for delivery at address in OR. But this is normal for us and we h…

Dental office billing me for the other 60% of dental work 4 months later after they told me insurance would be covering this. Am I obligated to pay? I was told by my dentist I needed a mouth guard as a heavy grinder if I wanted to avoid losing teeth. They told me insurance would cover 60% and billed me accordingly on June 2nd, 2023. I happily paid. During my visit on September 26th, 2023 they informed me I need to pay the total bill as my claim was denied nearly 4 months later. My insurance …

A billing service has mistakenly mailed a refund check to United Healthcare instead of me 6 times now. How do I get out of this loop? I’ve been dealing with this issue for almost 2 years. Every time I call the billing service they promise that it won’t happen again and that the check will be sent to my home address instead. Their processing and mailing times are slow, so it takes about 3 months to hear an update on this (I call monthly). The problem seems to be happening becau…

Mr. Cooper/ Nationstar Billing Issues with Unauthorized Fees Anyone? $2.5K mortgage payment increase after declining refi. Is anyone still having Mr. Cooper/ Nationstar issues? I’ve had to hire an attorney and we are working on legal filings, as my request for info about the accounting side (QWR) and speaking with someone to resolve have not been helpful. A complaint with CFPB just resulted in the same generic response that hundreds of others received claiming they…

Health insurance has been billing me for a policy I cancelled So I got new insurance last year and cancelled my old policy. Sadly I don’t pay close attention to my bills and noticed I’ve been charged all year for insurance from the old company, indiana farm bureau, which you need to be a member of to have their insurance and I’m not a member and I cancelled my policy (so I thought). Anyways I plan to call …

Freelance billing and rates? I have an opportunity to manage social media for an art event for a school next year, where artists will display their work to be sold. I’m wondering how much I should charge and how many hours I should bill. It would be a part time, work from home kind of job. This job entails creating and managing a content calendar and writing and scheduling…

Provider did their billing incorrectly, now saying I owe over 3,000 dollars 9 months later. In December I received a bill for 21 dollars, I paid it. A few months ago I received a collections notice for 175. I never received any other bill from them than what was previously paid. I contacted the provider and said I had never received a bill that stated that amount and I had paid the bill I received. They pulled it from collections, so …

Friend mom’s died hours ago. Hospital asking for responsible billing party My friend’s mother passed hours ago and the hospital is asking who will pay bills. ‘Mom’ gave about $350k to scammers a few years ago. Mom was poor. Had to reverse mortgage home. No assets, and money owed on home, In fact. Who pays off the house (‘mom’ had a life estate drawn up and both adult children are on it)? Who pays medical bills? In addi…