Avianca refusing 24 hour cancellation I booked a flight using lifemiles on Avianca on December 26, 2024 at 12:40 am EST. Today, still December 26, 2025 at 10:00pm EST, I tried to call and cancel my flight to get a full refund. I connected to two agents and both told me I am unable to get a full refund. They told me their system of record for the booking was December 25, 10am El Salv…

Avianca horror story (need help/direction) I booked my flight on avianca airlines from Portland to Guatemala via Chicago for 11th of December (Wednesday). The 1st leg of the flight was operated by Alaska airlines from Portland to Chicago. At Portland they gave me the boarding pass only for my first leg from Portland to Chicago. They told me to get the second boarding pass at Chicago air…

Overweight fee with Avianca I have a flight to El Salvador with Avianca. For people with experience traveling from the United States to El Salvador: I have a flight in a few hours, and the weight limit is 50 pounds. How much does Avianca charge for each additional pound of overweight luggage? My bag is 3-4 pounds overweight submitted by /u/Alcast01

Avianca business class? Flying home to Washington, D.C. from Bogota on Thursday after a work trip. Flew here on Delta, but flying home on Avianca. 5.5 hour flight. I’ve never flown Avianca before and I’m currently just in a regular coach seat. Is it as small and cramped as I’ve read/worth it it to upgrade to “business class”? submitted by /u/Exact-Control-1575 …

Someone created an Avianca Lifemiles account using my email I am signing up for an Avianca Lifemiles account but got an error message saying my email is already in use. I called customer care and they confirmed my email was associated with an entirely different person and they cannot do anything about it. I will have to sign up using a different email address. I don’t understand how this is possible. Don…

La Paz Bolivia to NY USA via Bogotá with avianca Has anyone here flown fr La Paz Bolivia LPB to JFK USA with a transfer in Bogotá with avianca? I was wondering how you found it? I have a linked ticket with avianca with a 1 hour gap for the stop over is this enough? Thanks! submitted by /u/ConorD611

Avianca rejects credit cards TLDR I can’t pay for anything, Avianca (not my card company) rejects my credit cards because they seem “suspicious”. I had trouble buying some tickets through Avianca, I would pay and get the confirmation email, then the next day I would get an email stating there was a problem with payment and that everything was canceled. This would be after t…

Airline questions – Between Spirit, Avianca and COPA which airline would you choose? Am looking to fly in December from NYC to SJO and among the cheaper options, my choices are: a. Spirit Airlines – EWR – FLL – SJO b. Avianca – either via SAP (Honduras) GUA (Guatemala City) or SAL (San Salvador) or Non stop c. COPA – JFK – PTY – SJO I have never flown any of these airlines but I understand from others that COPA Air is probably t…

Disposing water bottles on Avianca flight during boarding Hi everyone, I have flown Avianca a few times and have traveled to several other international countries throughout. Today, while boarding my flight from Bogota to JFK, they had crew members right outside the plane check everyone’s belongings to make sure there were no water bottles being brought onto the plane. I was wondering if this was norm…