Lyft is using Anthropic’s Claude AI for customer service Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers, reducing the average resolution time for a request by 87 percent, the company said. In an example provided by Lyft, a driver asks the chatbot

Why Anthropic’s Claude Is a Hit with Tech Insiders A.I. insiders are falling for Claude, a chatbot from Anthropic. Is it a passing fad, or a preview of artificial relationships to come?

Anthropic’s Claude AI chatbot now has a desktop app Image: The VergeClaude, the AI chatbot made by Anthropic, now has a desktop app. You can download the Mac and Windows versions of the app from Anthropic’s website for free. Last week, Anthropic released its “computer use” feature in public beta, which allows the Claude 3.5 Sonnet model to control a computer by looking at a screen, moving the cur…