Agoda sucks: no cashback received and no help provided On December last year I should have gotten my cashback rewards (around 150 euro). But I never received anything. So on the 20th of January I contacted customer services. And they said they transferred it. They want me to prove it and send ALL MY bank statements of 2 MONTHS to them so they can investigate it. I contacted my bank and they also tol…

Agoda (Bad Experience Vent) I have used the company Agoda to book hotels several times, mostly without issue. Often they have a No-Deposit required policy, where you can reserve a room and don’t need to pay the full amount until later. I recently booked a 3-day stay at a Hotel in Hong Kong through Agoda, but mistakenly booked the stay off by 1-day. For this booking full pa…

Agoda didn’t book flight or hotel but charged me I booked through Agoda for a 5 day trip to Seoul from Tokyo. They confirmed my booking and sent me my ticket number/booking id/etc. Fastfoward to a week before my trip, I realize that my flight to Seoul doesn’t include a checked luggage so I attempt to log in and view my trip on the airline website just to find out that my ticket number and book…

Agoda cash back – legit? I want to hear others’ experiences with requesting the cash back. I got an email from Agoda saying I can submit a cash back request for my stay in September. I can choose to have the money back onto my credit card or deposit into my bank account. But it seems like they need a lot of information for the transfer, including my birthday, even for t…

Agoda Woes – I booked a room I could never have checked into in the first place. I was driving up from Savannah, GA to Greensboro, SC on June 21 for work at 7am. (I travel for work putting up live events in stadiums, etc. The hours are rough sometimes.) I’ve used Agoda before and had a great experience with them. I like their app for the most part, but this night challenged that. At about 11:30/11:45pm I made a booking to st…

Agoda – maybe not. I’m a reasonably good Agoda customer. Perhaps 50 nights per year. For years. I noticed that my friend that is a much lesser customer than me gets cheaper prices. Also, if I check a hotel, but don’t book, I get an email a couple of hours offering 7% discount. I think I’ve been dumb by not switching to another way of booking years ago. Perhaps s…

What happened to Agoda/Booking.com? Both used to be my go-to booking sites, but now I’m hearing so many horror stories from accommodations and guests. Trustpilot reviews are not exactly reassuring either with both hovering around a terrible 1.3-1.5/5 score. What happened? submitted by /u/Murky_Onion3770