LPT: You can reach out to Apple through text between 5AM and 8PM PST and talk to a real person. The interaction resembles a standard text message, and the responses are pretty fast. I hate phone calls, and I often forget about live chat in my browsers. This feature is beneficial since I can reply at my convenience, and it’s integrated into my text messages. 🙂 submitted by /u/Girls_Of_San_Diego