How Do You Handle Product Returns? I’m conducting research to better understand how Shopify merchants manage product returns—especially for items where reprocessing might not be cost-effective. My goal is to learn more about the challenges you face and how you’re solving them. I’d love to hear your experiences or insights on this topic! To make things simple, I’ve created a quick…

Review my website, suggestions, improvements etc. Hello, Recently launched a business making and selling designer inspired fragrances, I’ve based my website (which I’ve done myself) on a mix of a lot of my competitors sites. Looking for some feedback on it / improvement suggestions etc. Mine – www.simaromas.com Things I already know: Pics – I need new pictures, working on that. But please do…

New in this industry, advice from veterans! Hello Everyone, I am new to this industry and its just me and my friend running an e-commerce brand. We’re doing like 50K ARR but it would be awesome for us to automate some of the tasks. Simple things like getting csv data, filtering and keeping track of merchandise. What kind of SaaS tools are you guys using? any automation platforms I should…

Favorite Ecommerce Website? What is your favorite ecommerce website? What features make it stand apart from all the other competition? Design? Ease of Use? If you were to build a new website what new ideas and concepts would you make sure to include in the buildout? submitted by /u/kcbizz

Honest website rebrand feedback Hello everyone! I recently rebranded my brand website, and I’m looking for some feedback from you. About 10% still needs to be done, essentially the brand part regarding the production, the inspiration, and our journal. We are now working on our ads to get some traffic after stopping for months because of the website update and some restock issu…

Alternative to ship station for multi package orders- FedEx ShipStation doesn’t appear to let you do a multi package shipment with FedEx which is all we ship (multi package orders) and we won’t use UPS due to major issues. Is there another app that does FedEx multi package? submitted by /u/jp1261987

Wholesale Business Website I want to take my wholesale business online – what’s the best website building platform to do this? Requirements: – Customer accounts / log in – Price Reduction for different volumes of stock (e.g. £1 for 10 units, 90p for 20 units etc) – No prices until a customer creates an account, but can view stock – Data Capture pop up (‘Create an account…

HELP! Most economical and efficient way to ship 20 orders a day from USA to EU + rest of world (3oz weight polymailers) TODAY I was using GlobalPost before via PayPal’s shipping tool on their website. Unfortunately, now they appear to have pulled out from PayPal’s website. I see they’re available on ShipStation but you need to set up a sales call with them and get approved to use them now. I have 80 international orders backlogged since Saturday and I need to figure so…

What do you think of the Etsy platform? as more sellers emerged, the quality of goods became uneven, and there were all kinds of fake and inferior handmade products, which violated the original intention of this platform. The overall market situation was declining submitted by /u/Riley-1204

Looking for honest feedback and recommendations Hi everyone. I have recently launched a store selling funny and quirky shirts. I have spent around $100 on ads but no sales until now. I have had around 700-800 sessions but no one moves beyond the landing page. No checkout page visits or add to carts as well. Looking for any feedback on the store that i can implement as a last resort before giv…

Looking for website improvement recommendations Hey guys, I’m on my 4th iteration of my website. I’m happy with where it’s at, but I’m sure there’s room for improvement. Thanks for your input in advance. patriotcoatings.com -Cheers! submitted by /u/anderson_pooper9

Google Merch Center – help needed Last week I received a monthly reporting email from google merchant center stating we had 0 Profile interactions 0 calls 0 website visits 78 profile views (*An interaction is when a customer calls, makes a booking, is sent to your website, or requests directions from your Business Profile.) I’ve had a hunch that our business is set up incorr…

Launching an ecommerce app this week that charges for use . Any non-obvious pointers that are specific to ecommerce apps? I decided to go in the direction of creating an iOS app for fashion instead of a web app to help users buy goods. I am getting ready to launch this week. Key features include: Insta-Sharing: Sharing images and reels directly from Instagram Virtual Try On: Try on clothes in app using AI AI Consultant: Get personalized style advice using our c…

Grow your brand online in 2025 Hey everyone! One thing I’ve noticed is how e-commerce brands can thrive on social media by combining smart content strategies with engagement hacks. Yet, so many struggle with visibility due to outdated tactics. This what happens when you bring in agencies that still treat socials like we’re living in 2018. What you need are the tools, resourc…

The Formula I Followed When I Started a Hiking Gear Brand in 2020 Long time commenter. First time poster. I thought I’d summarise some of my thoughts and ideas that I regular share in comments here, in a post I, and you, can reference back to. I dumped a heap of my comments in ChatGPT and here’s a nice, tidy list to work through. (Bonus tip – ChatGPT can be an invaluable digital assistant.) Where to begin if y…

ecommerce related podcast recommendations i’m looking to discover some great podcasts about ecommerce. any area in marketing, running a store, success stories, or strategies for scaling, i’d love to hear about your favorites. bonus points if it focuses more on the shopify growth 🙂 looking forward to your recommendations submitted by /u/aysegulu

Has anyone experimented with intentional delays during checkout? Curious about customer experience innovations beyond the traditional. Say for example you have an obvious processing gap between product creation / selection or before checkout where instead of optimizing on the backend to eliminate the pause, you add a guided meditation and make the wait intentional. submitted by /u/Eldria_the_Cat

Do i need a tax id number to return a parcel back to Australia I bought an item off of an etsy seller based in Australia (I’m from the US) . When filling out a return label, it asks me for a recipient and sender(optional) tax id number. This number is nowhere on the original parcel. If i don’t fill this out, will the parcel be sent back? I’ve never shipped internationally before, and I don’t want this to be…

Tool for paid form subscription? HI! I’m currently working a small non profit organization and i would appreciate a platform that enables users to choose a tier for their subscription like “base”, “silver” or “gold” and after the payment their email is added to some sort of db or sheet. sort of a paid google modules kind of thing. I could build a whole e-commerce, but it seems …

E-commerce Industry News Recap 🔥 Week of Jan 13th, 2025 Hi r/ecommerce – I’m Paul and I follow the e-commerce industry closely for my Shopifreaks E-commerce Newsletter. Every week for the past 3+ years I’ve posted a summary recap of the week’s top stories on this subreddit, which I cover in depth with sources in the full edition. Let’s dive in to this week’s top e-commerce news… STAT OF THE WEEK: …