#Ecommerce

Handling refunds on Buy X Get Y discounts

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Handling refunds on Buy X Get Y discounts Is there a standard practice for handling refunds on “Buy X Get Y” discounts? For instance, if a customer uses a buy one get one free discount and they want to return one of the items, it seems fair to just not refund anything. Don’t they negate any discount? They bought one and got what they paid for. Now, I realize it’s essentialy a 50% discou…

Reddit ecommerce 444 2025-02-01

Does your promotion increase conversions even w/o using discount?

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Does your promotion increase conversions even w/o using discount? We’ve found a great offer for our website. “Buy 4 get 15% off, But 6 get 20% off.” The strange thing we are starting to notice is that, while increasing our AOV slightly, we get a marked increase in conversions even among people not taking advantage of the offer. We haven’t quite reached enough testing to make this a 99% certainty, it definitely…

Reddit ecommerce 870 2025-02-01

Charging sales tax

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Charging sales tax Do you only charge sales tax on customers from your state ? What about customers from other states or countries ? submitted by /u/Extra-Variation-6414

Reddit ecommerce 1.1k 2025-02-01

Add to cart & conversions

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Add to cart & conversions Hi all. I am working with an ecommerce site who sells adult toys. I am in charge of their SEO/PPC/digital marketing. We have seen huge growth in the last month which is great, but are struggling with one thing. In the past 3 weeks, we have seen 20 ‘add to carts’ and only 1 conversion. They all started the checkout process, then abandoned cart….

Reddit ecommerce 1.2k 2025-02-01

Ecommerce Founders (non-US). What are you doing for Business & Personal Tax?

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Ecommerce Founders (non-US). What are you doing for Business & Personal Tax? Hi everyone. I’ve been building in the tax space for a while now and after building a lot of custom tax solutions for high net-worth business owners. I realised that company owners who have their business primarily online and with clients in more than one country like Ecommerce owners are extremely flexible when it comes to how their business t…

Reddit ecommerce 579 2025-02-01

Quick sense-check: site problem or ad problem? (… or product problem)

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Quick sense-check: site problem or ad problem? (… or product problem) Hi guys! I’ve spent the last year building the product & infrastructure for a company that makes eco-friendly cribs for babies (UK based): https://www.alorababy.com/ We’ve just “opened shop” and I’ve started experimenting with Meta ads to drive our first traffic. I’ve spent only $120 so far, and am pausing to take stock. The ad KPIs look ok on t…

Reddit ecommerce 1.0k 2025-02-01

For those in the textile business, how do you handle product compliance, specifically with inner tags?

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For those in the textile business, how do you handle product compliance, specifically with inner tags? Brief summary: I’m looking to launch my own brand of gloves and am currently at the stage where I need to think about the inner labels. In both the U.S. and Canada, textile products must comply with regulations—things like size, country of origin, company name and address, etc. How do you typically navigate this? I’m assuming a lawyer is the way…

Reddit ecommerce 485 2025-02-01

Best Shopify Mobile App Builder App?

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Best Shopify Mobile App Builder App? We’re an apparel brand based out of Shopify Plus and are currently using Tapcart for our mobile app but exploring alternatives due to performance issues, limited customization options, and the high cost of their plans. I’m reading about Appbrew and Vajro. Does anyone have experience with these? Looking for insights on their customization capabil…

Reddit ecommerce 413 2025-02-01

TikTok ads anyone?

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TikTok ads anyone? I was wondering if anyone’s using TikTok ads and if they’re successful? I’m thinking about making the switch since meta’s just been annihilating me these past 4 months submitted by /u/YearMediocre8606

Reddit ecommerce 542 2025-02-01

Where to start with ads?

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Where to start with ads? I just started my store and am quite new to this space – learning as I go! I’m in the tech accessories niche and found that my organic videos get the most views in this order: YouTube Shorts > TikTok > Instagram. I’m planning on running ads soon but don’t have an extremely large budget since I haven’t generated any revenue yet. I was wonderin…

Reddit ecommerce 385 2025-02-01

10k orders plaque

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10k orders plaque Anyone know how long it takes to receive your 10k Shopify orders plaque submitted by /u/ApplicationInfinite1

Reddit ecommerce 509 2025-02-01

Bookkeeping app/software

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Bookkeeping app/software I run a small business and do all the profit/expense reports in Excel. As I am growing, I want to transition to something more efficient and save time. Things I want to do are create invoices, track sales, and expenses. I am looking for recommendations on what is best free or cheap software/app to manage what I have mentioned. Thanks in Advance….

Reddit ecommerce 445 2025-02-01

I need a good packing slip or pick order for Shopify, fishbowl or shipstation

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I need a good packing slip or pick order for Shopify, fishbowl or shipstation Not sure if any of them have one that gives you customer’s name, order number, items and quantity and shipping service selected. We use all three in conjunction with each other, but really need to get a handle on misshaping during shipping with wrong speed, wrong items, and wrong quantities If anyone can get some good recommendations for fixes …

Reddit ecommerce 881 2025-01-31

Meta ads – Irrelevant ad hook increase hook rate?

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Meta ads – Irrelevant ad hook increase hook rate? What’s your opinion on using an eye catching but somewhat irrelevant hook for your ad? For example, if I was selling coffee, showing the product or someone drinking coffee may result in lower hook rate than showing someone spilling a cup of coffee because people come on social media to see entertainment but to be advertised. However, spilling c…

Reddit ecommerce 817 2025-01-31

I’m looking to start a very niche online store

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I’m looking to start a very niche online store A little background. I enjoy making pocket fishing kits, pocket survival kits and pocket fire starting kits. I used to just make them and give them to friends, but recently I started selling locally. This is a super niche product. The components of each kit usually fit inside an Altoid tin. I’ve seen all of these for sale on eBay, Amazon, etc….

Reddit ecommerce 460 2025-01-31