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How do you track patterns in customer reviews?
How do you track patterns in customer reviews? I’m working on a tool that helps analyze customer sentiment from Amazon & YouTube reviews, but before going too deep, I wanted to see if this is actually a problem people care about. If you sell on Amazon or Shopify how do you spot trends in what customers are saying? Do you just skim the top reviews? Use spreadsheets? I imagine things like “a l...
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