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LPT: If you dealing with especially in customer service, remain composed and ask with confidence, “Is everything okay?” This simple question can instantly change the tone of the interaction.
LPT: If you dealing with especially in customer service, remain composed and ask with confidence, “Is everything okay?” This simple question can instantly change the tone of the interaction. This simple question can catch them off guard and shift the dynamic of the interaction. Instead of escalating tension, it redirects their focus and can make them reconsider their behavior. More often than not, people lash out due to stress, frustration, or personal issues, and this approach can subtly remind them to check themselves. Stay compos...
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