LPT: If someone is being rude to you in a public setting (especially customer service), stay calm and confidently ask, ‘Are you okay?’ It flips the script instantly.
LPT: If someone is being rude to you in a public setting (especially customer service), stay calm and confidently ask, ‘Are you okay?’ It flips the script instantly. I’ve done this a few times, and it’s wild how fast the energy shifts. Instead of escalating the situation, it catches them off guard and makes them reflect on their behavior. People expect anger in response to rudeness, but genuine concern? That throws them off. One time, a guy was going off on a cashier over something minor, and I just turned t...