Swiss Air Lines said at the last minute that a confirmed pet couldn’t fly in the cargo hold via Zurich?

Swiss Air Lines said at the last minute that a confirmed pet couldn't fly in the cargo hold via Zurich? Got an email from Swiss over a week ago saying my cat was confirmed for "im Gepäckraum mitnehmen" . Just got off the phone with customer service. I called to make sure everything is still good and my intuition to call served me well because when the guy checked, he got an error saying pets can't fly in the...

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