My agency issued a child’s ticket even though I am 19 years old

My agency issued a child's ticket even though I am 19 years old I bought an airplane ticket to Australia through an agency in my country. Recently, I encountered a problem during online check-in and contacted Turkish Airlines. We resolved it, but they informed me that my ticket was issued as a child's. Has anyone encountered this problem before? How to avoid these kind of things? I’ll try contacting the agen...

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