Air France let us onto a plane with our purchased tickets, then pulled us off citing, “we can’t find your tickets”, sent our two (empty) seats direct to our home town in North Carolina, USA, then stranded us in Paris during the Olympics. Now nobody is responding to our request for reimbursement.
Air France let us onto a plane with our purchased tickets, then pulled us off citing, "we can't find your tickets", sent our two (empty) seats direct to our home town in North Carolina, USA, then stranded us in Paris during the Olympics. Now nobody is responding to our request for reimbursement. What can we do here? Our original flight was out of Glasgow on a Saturday in August with British Airways, booked through American Airlines. We got a "flight cancelled" notification at 4am, and that we had to drive to Edenborough to fly out the next morning instead with Air France. When we got there, we had some issues getting onto the connecting...