First CC billing dispute via Square

First CC billing dispute via Square We have our first dispute in which a customer denies having purchased an order of almost $400. The dispute is on CC processed via Square. I need to respond by May 31. Anything I should be aware of? Will I just lose those funds? 😩 I will say it was from a billing address in CA but for delivery at address in OR. But this is normal for us and we h...

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