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Customer Service/Returns Frustration due to customer errors – how would you hand it?
Customer Service/Returns Frustration due to customer errors - how would you hand it? Hi .. we have a lot of customers that make silly mistakes .. for example using the wrong shipping address or they order the wrong part even though it very clearly states it doesn't fit their application. We pride ourselves as having good customer service, but as we continue to grow we are seeing more of these "personal responsibility" issues pop...
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