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Anyone else had problems with United Airlines upgrade fee refund?
Anyone else had problems with United Airlines upgrade fee refund? I had a very frustrating interaction with United recently and assumed others might have similar- to me it seems like a potential class action suit in the making. We traveled today from Houston to Catania via United/Lufthansa. Since the initial leg from Houston to Frankfurt was a red- eye we tried to upgrade using a combination of miles and cash...
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