Why do people check in at the airport rather than online?

Why do people check in at the airport rather than online? Writing this from Gatwick airport (UK), but I see this everywhere. Was walking past this morning and saw the usual long queues of people at the check-in counters. Many did not seem to have large luggage items with them, just backpacks or small suitcases that could easily be overheads or under seat options. Why wouldn’t they just check in online ...

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