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Senator Elizabeth Warren claims TurboTax ‘relentlessly’ upsells customers in letter to FTC
Senator Elizabeth Warren claims TurboTax ‘relentlessly’ upsells customers in letter to FTC Illustration by Hugo Herrera / The VergeSenator Elizabeth Warren (D-MA) has written a letter to the Federal Trade Commission, saying that TurboTax “continues to relentlessly upsell” customers while also directing them away from services that would otherwise be free.
As noted in the letter, Warren’s staff analyzed TurboTax’s services using a samp...
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