LPT: If you receive good customer support, thank your customer support on the phone and tell them you will complete the survey at the end of the call. Then actually fill it out immediately.
LPT: If you receive good customer support, thank your customer support on the phone and tell them you will complete the survey at the end of the call. Then actually fill it out immediately. I've noticed the following benefits from doing the above:
Added discounts and perks Getting to hear someone happy Feelings of happiness for making someone's day
Many customer supports pay/promotion are tied to customers leaving positive reviews. Unfortunately, people are more likely to use the survey to leave a negative review than they are a ...