Has anyone hired a freelancer to perform an audit of there store?

Has anyone hired a freelancer to perform an audit of there store? I recently launched my Shopify store with our patented products, and we are driving organic traffic through viral tiktoks/Insta posts, but conversion is terrible (1%). My strong suit is not analytics/data etc, but I need to find out where people are dropping off, what I need to improve and any other things I am missing. Has anyone hired someone...

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