No, you are not getting a refund because your package was “stolen”

No, you are not getting a refund because your package was "stolen" I work customer service for an online retailer. We send expensive items, via UPS. There is almost always a photo of the delivery and signature tracking. I am so goddamned tired of people messaging us saying that they can't find their package, and just right off the bat saying that they want a refund. Look, I get it, it sucks your package was s...

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