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Refused to be rufunded for staying in a hotel room without heating
Refused to be rufunded for staying in a hotel room without heating I stayed at an IHG hotel in Amsterdam and was offered a faulty room with no heating. Contacted reception and ended up in a tug of war between me and the person working there about the room being not so cold and being offered a second blanket. I checked out as I was not getting any sleep in that state. Customer support only offers some points as ...
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