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LPT: Observing some basic rules of phone etiquette can help your interactions go more smoothly while also keeping your data and money safer.
LPT: Observing some basic rules of phone etiquette can help your interactions go more smoothly while also keeping your data and money safer. I have lots of experience working in a call center environment, both as an agent and as a quality assurance and compliance manager. In my career, I have been a fly on the wall in thousands, if not tens of thousands of phone calls to an endless variety of entities, both personal and professional. In a single shift, I may observe more phone calls ...
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