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LPT: Most customer service surveys measure your satisfaction with the representative, not the company. If you’re angry at a company’s policies but spoke with someone who genuinely tried to help, write an email to their headquarters instead of leaving a bad survey.
LPT: Most customer service surveys measure your satisfaction with the representative, not the company. If you're angry at a company's policies but spoke with someone who genuinely tried to help, write an email to their headquarters instead of leaving a bad survey. submitted by /u/cdmurphy83
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