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How we AI to save 1/3 of the time for e-commerce customer service every day.
How we AI to save 1/3 of the time for e-commerce customer service every day. Share the story of how I helped Hanakoko, an e-commerce nail care brand, use AI to enhance their customer service quality and efficiency and largely reduced their daily time spend on customer supporting. Hanakoko relies on one staff member for email support. This role sees frequent turnover, and most staff have average English proficiency, often...
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