LPT: When calling a company and you want to talk to a real person but all you get is a robot, when the robot asks “why are you calling” tell it you missed a call from them and you are returning a call. It will often connect you to a real person.
LPT: When calling a company and you want to talk to a real person but all you get is a robot, when the robot asks "why are you calling" tell it you missed a call from them and you are returning a call. It will often connect you to a real person. A great example of this is FedEx. No matter what you say (operator, representative, pressing 0) it won't connect you to a person... but..."Why are you calling?" -- "I missed a call" or "im returning a call"... voila.
submitted by /u/Original_Importance3