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How Iberia randomly changed my First Class MXP-LHR-JFK flight to an Economy MAD-BOG flight: a funny story.
How Iberia randomly changed my First Class MXP-LHR-JFK flight to an Economy MAD-BOG flight: a funny story. Whoever is familiar with Iberia (and IAG in general) knows that while their customer service agents are usually nice, their IT and procedures are the worst thing ever. I called to cancel a flight booked on British Airways: First class from Milan MXP to NY JFK, with a stopover in LHR. Paid with 96K avios and about 500$ dollars, a good deal. The r...
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