Lisbon customs on strike – how to get VAT refund?

Lisbon customs on strike - how to get VAT refund? I purchased items in Denmark and Belgium, but my last stop out of the EU is in Portugal. I arrived early at the Lisbon airport prepared to go through the customs and Global Blue process only to find customs is on strike. There’s a phone to call for an officer, but the person who answers tells me there is nothing they can do because my items were...

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