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Yes, Vanguard Customer Service is terrible
Yes, Vanguard Customer Service is terrible Ask to speak to somone who can give you an answer or solve a problem. You are stuck with the agent who took your call. First you deal with a robotic answering service, lengthy holds and incompetent Customer Servive Reps. I've spent no less than 10 hours on calls since early December. None of the issues I have called about have been resolved and ...
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