I returned two items in the same package, merchant says only one was received. What are my next steps?
I returned two items in the same package, merchant says only one was received. What are my next steps? Basically the title. There were two expensive jackets in different sizes, none fit, so I returned them using the pre-paid merchant fedex label. After a delay processing the returns that was much longer than previous returns (I've bought and returned from this shop before) they are now saying the return is completed but only one item was returned...