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Would you replace your current customer support by an AI vocal agent?
Would you replace your current customer support by an AI vocal agent? Hey everyone, I've recently been approached by a company that builds AI vocal agents for ecom customer support. I tested it and it felt realistic, not perfect by still realistic. The agent is reachable by phone, it can be super charged with a documentation specific to the store (faq for example), and it can take actions (checking apis for order...
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