Bank says I still owe them even though I paid in full to debt collector

Bank says I still owe them even though I paid in full to debt collector I had a personal loan through a credit union and it was given to a collection agency when I went delinquent on it back in 2020. I eventually paid it off in full in 2022 but it remains on my credit saying it still has a balance so I thought maybe I had missed something and I contacted the credit union back in October and they said I had to pay th...

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