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Consider this next time you book with British Airways
Consider this next time you book with British Airways I'm not gonna go into a long story time here, but afaik here's the current situation: any and every ticketing clerk at Heathrow has been let go. Their stands are still there, unlit and empty, like little ghost desks from another generation. Ticketing is now done solely through the app or through a phone line which is, you guessed it, mostly alwa...
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