How Do You Handle the Time Sink of Customer Service for Your Ecom Business?
How Do You Handle the Time Sink of Customer Service for Your Ecom Business? Hey everyone, I run a small e-commerce store, and lately, I've been finding customer service to be a massive time sink. Most of it is dealing with emails—questions about shipping, returns, and general inquiries. It feels like I'm spending hours each day just trying to keep up, and it takes me away from focusing on growth, marketing, and everythi...