ISPs say there’s no need for new customer service rules; everything is great

ISPs say there’s no need for new customer service rules; everything is great Cath Virginia / The Verge | Photo from Getty ImagesTrade associations involved in US broadband and wireless service say competition forces them to have good customer service, which may be news to many customers. The comments are in response to the FCC’s October inquiry reviewing the quality of internet and phone providers’ customer support.
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