Looking for a solution to create a single view of the entire e-commerce order journey
Looking for a solution to create a single view of the entire e-commerce order journey I’m working with a client in Australia who wants to transform their e-commerce operations from reactive to proactive management. Right now, they’re dealing with 'Where is my order?' queries reactively and want to front-foot issues before they even reach the customer. They don’t want to replace the systems they already use (like payment processor...