Merchant that ghosted responded to chargeback with threats

Merchant that ghosted responded to chargeback with threats I had brought a technical product that I could not get working the way they had it advertised. Reached out to the merchant to try to get it fixed 3 times. But they stopped responding after I asked for a refund. So I initiated a chargeback, and finally they emailed today threatening return of the item/payment or a police report, legal action and ...

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