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LPT: When receiving a confusing email or text, wait 10 minutes before responding.
LPT: When receiving a confusing email or text, wait 10 minutes before responding. Often, our initial reaction may be emotional or rushed, leading to misunderstandings or escalation. Take 10 minutes to calmly process the message and formulate a more thoughtful response. This gives you time to reassess the tone, clarify the sender’s intent, or decide whether the issue even requires a reply. You'll avoid unnecessary back-and-for...
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