HELP! With Startup Customer Service

HELP! With Startup Customer Service Hello All, I’m new here but I have been running my ecommerce startup for 2 years now and we are growing rapidly. It’s time to invest in a service desk so that my team can track tickets from customers. (Right now we use a shared gmail and unread them) Our leads come from -FB messenger -IG DM’s -TikTok DM’s -direct email from our site My question...

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