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How Asus is overhauling its customer support after Gamers Nexus investigation
How Asus is overhauling its customer support after Gamers Nexus investigation Photo by Monica Chin / The VergeAsus’ reputation for customer support has been tarnished, and the company is now pledging a long list of concrete fixes to Gamers Nexus. Chief among them: if you’ve ever been denied a warranty repair or charged for a service that was unnecessary or should’ve been free, Asus wants to hear from you at a new email ad...
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