Is it normal for b2b to send purchase orders through email?

Is it normal for b2b to send purchase orders through email? I started a new job for a small company and the workflow of processing orders is driving me crazy. Everything is done manually, lots of copying & pasting, many tabs open to look back and forth which is not efficient at all. It can take 10-40 minutes to process just ONE order. We mainly use Zoho inventory and that in itself has been a learning cu...

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