Bought a couch, company keeps putting me off and I want to cancel the order but there’s a 30% fee?

Bought a couch, company keeps putting me off and I want to cancel the order but there's a 30% fee? Hey all, I bought a couch on credit (0%) with said companies card that I signed up for. It's been a couple months and they keep telling me it will be on the next truck out. I want to cancel the order but in my paperwork it says there's a 30% cancellation fee! Can I get a charge back from the credit company (synchrony) for not getting the produc...

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