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USPS lost package.. now what?
USPS lost package.. now what? It's a hair product so no signature is needed. Unfortunately the item is discontinued and I shipped out the very last one we have in stock. On the tracking page it seems the last update was when the product was scanned (1 week ago). Our customer reached out asking us to investigate. I've opened up a case with USPS but what do I do next? Just ref...
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