Delta/KLM lost bag never recovered AMS
Delta/KLM lost bag never recovered AMS What has happened to customer service? In late June, my wife and daughter traveled from DTW to Amsterdam in one suitcase. The suitcase never arrived and was never located. WE stayed at our destination for two months without our clothes, toiletries, etc. Our claim totaled approximately $1400 in expenses and $2000 for the lost bag and contents. ...